---
title: "Service outages on June 6-7"
description: "Resolved · affects API · Jun 8, 2026"
base_url: "https://status.pyannote.ai"
canonical: "https://status.pyannote.ai/events/report/2209"
---

# Service outages on June 6-7

[Status](/.md) › [Events](/events.md) › Service outages on June 6-7

Jun 8, 2026 · 14 days ago · affects: API · 1 minute

## Updates

### + Resolved — Jun 8, 5:00 AM

We sincerely apologize for the disruption caused by two service outages over the weekend.

## Incident 1

**Time:** Saturday, June 6, from 07:07 to 07:50 UTC

**Impact:** Our API and Dashboard were unavailable. Job submission and job processing were affected across the platform.

**What happened:** Core services stopped responding correctly due to elevated database load caused by long-running job-listing queries.

**Mitigation:** We restarted affected services and terminated the long-running database queries to reduce load and restore service. We then continued monitoring while investigating the underlying cause.

## Incident 2

**Time:** Sunday, June 7, from 00:13 to 03:40 UTC

**Impact:** A similar issue occurred. Our API and Dashboard were unavailable, and job submission and job processing were affected across the platform.

**What happened:** Database load increased again from a similar query path, causing core services to stop responding normally.

**Mitigation and resolution:** We terminated the long-running queries again and implemented an additional fix to reduce load from this query path. Services recovered, and we have not observed the issue reoccur since.

## Follow-up actions

We are applying additional improvements to reduce the likelihood and impact of similar incidents:

- Improve database query performance
- Add stronger monitoring and alerting for long-running queries and elevated database load
- Improve incident response procedures to reduce time to mitigation
- Review platform resilience so core services remain more stable under database pressure

## Current status

The platform is operating normally. No action is required from users.

We sincerely apologize again for the inconvenience this caused.

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